Get AI-powered advice on this job and more exclusive features. This range is provided by Mitchell Martin Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $51.45/hr - $73.50/hr Title: Business Analyst Location: Regional - Multiple locations across the Southern and Northeastern United States Employment Type: Contract-Hire Responsibilities Manage the collection and implementation of business process requirements for SalesForce.com. Work in a cross functional environment with various business groups, IT and end users to identify, document, and communicate business processes. Create Requirements for maintaining and enhancing visual layouts, workflow rules and business logic layer to streamline and enhance business processes and improve user experience. Work with the development teams to implement and integrate third-party products / applications on the force.com platform. Work with IT and Salesforce.com and other 3rd party vendors to maintain smooth operation and performance of the platform. Coordinate and lead user acceptance tests with the business units and end users against business requirements. Maintain key system metrics to track trends in usage / adoption and data integrity. Train end users prepare related documentation (requirements, training materials, process and data flows, use cases, functional design, etc), participate in cross-functional teams, communicate key messages or address critical questions from the user base involving the CRM. Perform system administrator function of the Salesforce.com CRM application. Responsible for maintaining functional areas of contacts / relationship, accounts, opportunities, dashboards and reports. Create and execute queries and reports, maintain user roles, security and profiles. Qualifications Experience translating business requirements into a technical format that developers can implement effectively required: Ability to read and understand pseudo code Experience writing IF/AND statements for developers to code (pseudo code) Ability to write SQL or SOQL statements Strong customer focus, ability to probe customer needs and translate customer requirements into technical system specifications required. Experience writing Technical Requirments in an Agile/Scrum envrionment required Strong business acumen, superb knowledge of business processes required. Excellent verbal and written communication skills required. Excellent interpersonal skills with a demonstrated ability to work in a cross functional team environment required. Knowledge of CRM best practices preferred. 2 years of strong operational experience with Salesforce preferred. Bachelor’s degree in business or information systems preferred. Benefits Learn more about our benefits offerings here: EEO Statement Learn more about our EEO policy here Seniority level Seniority level Entry level Employment type Employment type Other Job function Job function Research, Analyst, and Information Technology Industries Machinery Manufacturing Referrals increase your chances of interviewing at Mitchell Martin Inc. by 2x Sign in to set job alerts for “Business Analyst” roles. Irving, TX $105,000.00-$110,000.00 2 weeks ago Irving, TX $125,000.00-$140,000.00 6 days ago Senior Business Analyst, Digital Delivery & AI Initiatives Plano, TX $105,000.00-$129,000.00 5 days ago Business Analyst - Banking (Richardson, TX) Dallas, TX $100,000.00-$120,000.00 3 weeks ago Dallas, TX $60,000.00-$110,000.00 3 weeks ago Dallas, TX $100,000.00-$120,000.00 3 weeks ago Dallas, TX $110,000.00-$125,000.00 1 month ago Dallas-Fort Worth Metroplex $110,000.00-$125,000.00 15 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Mitchell Martin Inc.
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