BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...accept only the offers you want to deliver \n Access real-time human support if issues arise during your delivery \n College students are welcomeno work history needed \n \n Top Runners have a few things in common: \n \n They take pride in providing...
Careers With Purpose With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Join our ambulatory nursing care team which sees 5.2 million outpatient and clinic visits...
...including 2 slots at 4:30-6:00 on weekdays and 2 slots on weekends (we are open all day Saturdays and on Sunday afternoons). In the summer months, we tutor 2:30 to 6:00 pm with fewer weekend sessions. Candidates will be given the R/Wr. portion only of an SAT, and...
Job Description Job Description WE ARE HIRING FOR OUR 2024 SEASON We are a family owned business operating on the grounds of the YMCA of the Rockies. We offer guided horseback riding tours through Rocky Mountain National Park. Our rides range from a one hour ride...
Job Description Fairfax, Virginia, CRNA Job Clinical Role: Do you know someone that might be a good fit for this position? Please ask about our generous referral fees! Permanent job opening Outpatient setting Work with a GI group Endoscopy cases ...