Job Description

BEPC has an open position for Content Policy Manager in Newark, NJ!

Contract W2 Period: 9-month contract with possibilities for extensions

Pay & Benefits: $44.81 - $78.41/hr. +Medical, Dental, Vision and Life Insurance

Can be remote.

Must haves:

Background in content policy, safety, compliance, and moderation.

3–5 years in global product or program management.

Description:

Reporting to the Director of Content Policy, you will work closely with Legal and PR stakeholders, product managers, content/creative teams, and other teams across the company to provide policy guidance and handle escalations. You will rely on your experience in content policy strategies, global program management, and working with cross-functional stakeholders to align on customer trust and safety best practices. You'll deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition are right, a lot, especially when balancing the diverse and sometimes competing needs of our business, creatives, publishers, and author and performer communities.

Key Responsibilities

• Writing policies and documentation
• Collaborating with stakeholders including legal, operations teams.
• Moderating externally sourced content and escalating issues internally when necessary
• Understand existing policy and consult with partner teams on escalations, new use cases, or new product features
• Collaborate across departments and teams to communicate policy guidance and changes in the media landscape that may impact our company.
• Act as a point of contact and manage internal communications for policy moderation issues
• Review current team processes and improve controls for increased team efficiency
• Support cross-functional policy projects, using data and existing policy to spot risks and recommend mitigations
• Remain up-to-date on industry trends and regulatory changes worldwide
• Deliver crisp, timely policy decisions in clearly written guidance, briefing leadership when needed
• Represent Content Policy in meetings
• Develop new policies that consider multiple stakeholder perspectives, especially working with Company’s writers, actors, and other creative professionals who craft the listening experiences we deliver.

Basic Qualifications

• Bachelor’s degree or equivalent
• 3+ years of compliance, policy, moderation, or risk management experience
• Experience managing global projects
• Excellent written and verbal communication skills with the ability to present information clearly and concisely to senior leaders
• Strong analytical, strategic, and creative capabilities and judgment
• Ability to operate under high levels of ambiguity
• Technical fluency and knowledge of Word and Excel functions

Preferred Qualifications

• Experience developing new content policies and process improvements at a global scale
• Direct experience working in content policy or digital content moderation

USOPS

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