Job Description

About the Company

Our client is seeking a strategic operational leader who can act as a Deputy COO/Director of Operations, Ideal individual will have oversight of various areas of the organization including operations, administration, and IT. He/she will need to collaborate closely with business unit heads/strategy and growth leaders throughout the organization to ensure a cohesive approach to growth that maximizes the long-term value of the business.

About the Role

Select individual will play a critical role in overseeing the management and implementation of the corporate services, office administration, procurement, IT/Technology and business operations.

Responsibilities

• Lead the organization in the development and implementation of operating philosophies and business strategies.
• Create and improve SOPs, workflows, and repeatable processes for increased efficiency and scalability.
• Develop, implement and sustain success metrics, incorporating best practices, and effectively communicating improvements.
• Manage relationships with executives and department heads within the organization
• Use performance measures and key statistics to encourage actions that produce positive trends, while seeking ways to mitigate negative trends.
• Collaborate with Technology Group to address technical issues and enhance user experience while providing leadership and setting high standards for work deliverables.
• Monitor, review, and analyze bids and quotes with vendors, including the negotiation of service agreements and contracts
• Shape the long-term strategic direction of Procurement Services and Business Contracts to align with firms goals
• Establish and maintain strategic partnerships with external technology vendors and other valuable external partners.
• Monitoring and acting on renewals, managing vendor relationships, identifying redundant vendors.
• Act as a liaison between technical and non-technical teams, ensuring clear communication and understanding of innovation goals and progress.
• Lead, own and facilitate the project prioritization process across corporate function for firm.
• Ensure that the organization stays ahead of technological disruptions and can rapidly adapt to new developments.
• Demonstrate effective problem-solving and action planning skills to improve internal and external operations.

Qualifications

• BA/BS degree or equivalent in Finance, Economics, Marketing or a related field.
• Advanced degree (MBA) strongly preferred.
• 10+ years of experience in Corporate Services/ Strategic Operations or a related field.
• Strong and well-developed analytic, problem-solving and quantitative skill, with exceptional attention to detail.
• Demonstrated people leadership / management.
• Develop and implement operational strategies to support the business's growth and profitability objectives.
• Exceptional project management and organizational skills.
• Experience in performing complex problem solving and business trade off decision analysis.
• Results-orientation with an ability to take initiative, execute and complete deliverables in a timely manner.

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