Job Description

The Implementation Manager will lead complex, enterprise-level implementation projects across our healthcare client base. This role requires a strategic thinker with deep knowledge of healthcare systems, exceptional leadership skills, and a proven track record of delivering large-scale technology solutions on time and within budget.

ESSENTIAL RESPONSIBILITIES :

• Lead end-to-end project management for large-scale healthcare technology implementations, including HER system integration, data platforms, and digital health solutions.
• Develop and manage detailed project plans, timelines, budgets, and resource allocations.
• Serve as the primary point of contact for clients, ensuring clear communication, alignment of expectations, and stakeholder engagement.
• Coordinate cross-functional teams including consultants, developers, analysts, and client personnel.
• Identify and mitigate project risks and issues, ensuring proactive resolution and minimal disruption.
• Ensure compliance with healthcare regulations (e.g., HIPPA, HITECH) and internal quality standards.
• Provide regular status updates and executive-level reporting to internal and external stakeholders.
• Build strong, trust-based relationships with clinical, operational, and IT leaders at hospitals and health systems.
• Drive continuous improvement in project delivery methodologies and client satisfaction.
• Travel to client locations to oversee and support implementation efforts.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS :

REQUIRED

• Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (Master’s preferred)
• PMP, PMI-ACP, or equivalent project management certification required
• Minimum 3-5 years of project management experience, with at least 2 years in healthcare technology implementations
• Proven experience managing multi-million dollar projects and large, cross-functional teams
• Strong understanding of healthcare operations, clinical workflows, and regulatory requirements
• Excellent communication, negotiation, and stakeholder management skills
• Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet)
• Capable of seeing the big picture while managing the details
• Ability to identify the need to adjust short term strategies, priorities or actions to achieve desired long term results
• Ability to cope with rapidly changing information in a fast-paced environment

PREFERRED

• Experience with EHR systems, preferably in the acute care setting (e.g., Epic, Cerner, Meditech)
• Familiarity with healthcare data standards (e.g., HL7, FHIR)
• Consulting background with client-facing responsibilities

KNOWLEDGE, SKILLS, AND ABILITIES :

Adaptability:

• Ability to embrace change and shift focus when unexpected work arises

Time Management:

• Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact

Customer Service:

• Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns

TRAVEL REQUIREMENTS & WORKING CONDITIONS :

• 30-60% domestic travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Job Tags

Similar Jobs