Job Description

Join to apply for the Legal Operations Manager role at WHOOP At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Legal Operations Manager to streamline, scale, and optimize our Legal function in support of a rapidly growing and dynamic business. This role will play a critical part in improving operational efficiency, driving process innovation, and enabling the legal team to focus on strategic priorities. You will collaborate cross-functionally across WHOOP, helping to design and implement systems, workflows, and tools that increase legal impact while reducing friction for internal stakeholders. Responsibilities Develop, implement, and continuously optimize processes and systems that support the Legal team’s delivery of services to the business Own and manage the lifecycle of legal technologies, including contract lifecycle management (CLM), e-billing, and matter management systems Partner with Legal and cross-functional teams (including Finance, People, Product, and Security) to drive operational initiatives, legal risk management, and compliance Analyze legal operations metrics, provide dashboards and insights, and inform decision-making with data Manage legal vendor relationships, budgets, and outside counsel engagements Lead knowledge management efforts, including the development of internal playbooks, templates, and process documentation Qualifications 4+ years of experience in Legal Operations within a high-growth technology company Proven track record managing legal tech tools and legal process optimization initiatives Strong analytical and project management skills, with an ability to manage multiple priorities and stakeholders Excellent communication skills and the ability to translate legal requirements into business-friendly solutions Experience with contract lifecycle management systems and other legal operations tools Familiarity with legal budgeting, spend management, and vendor optimization Bachelor's degree or equivalent experience Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr WHOOP

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