Job Description
SUMMARY The Niemann Harvest Market Server duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Delivers superior guest service and ensure absolute customer satisfaction
- Learns and uses the three E's: Engagement, Educate, Empowerment
- Suggestive selling, sampling
- Knows seasonality and taste of products offered -Local vendor product
- Proper handling and rotation of product
- Promotes events
- Takes food and drink orders
- Operates the Point of Sale system and accepts all forms of tender
- Serves food and drinks
- Responsible for restaurant cleanliness; sweeps, mops, empties trash, etc.
- Removes dinnerware from tables in a timely manner
- Expedites orders
- Food prep
- Wash dishes
- Cleans and sanitizes as needed
- Responds to customer queries and complaints
- Promotes and supports established programs
- Works within company programs, policies and procedures
- Follows all Health Code guidelines
- Follows all store and department policies and procedures
- Follows safety policies and procedures; is a safety role model
- Other duties assigned
KEY ATTRIBUTES - Passion/purpose
- Foodie/farmer
- Thirst for knowledge/curious/inquisitive
- People enthusiast/outgoing
- Genuine
- Good communicator/desire to share
- Trendy/fun
- Honest
- Techie
- The ability to prioritize and multi task
- Detail oriented
- Ability to work in a fast paced environment
- Problem solving skills
- Money handling skills
- High energy level
- Adaptability
SUPERVISORY RESPONSIBILITIES - This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE - This position has no required education and/or experience
LANGUAGE SKILLS - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Write routine reports and correspondence.
- Speak effectively before groups of customers or Associates of organization.
MATHEMATICAL SKILLS - Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATIONS, LICENSES, REGISTRATIONS - Food Handler's Certification as required by State Law provided at store level
RECOMMENDED EQUIPMENT - Slip resistant shoes with closed toe and heel
- Apron
- Uniform per store policy
- Ladder
- Stepladder
- Associates may be required to use standard restaurant equipment including, but not limited to
- Knives
- Slicer
- Fryer
- Oven
- Commercial dishwasher
PHYSICAL DEMANDS Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Taste
- Smell
- Communicate with associates and customers
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Lift and/or move up to 50 pounds
- Stoop
- Crouch
Occasionally (Less than 1/3 of the time)
- Sit
- Climb
- Balance
- Kneel
- Crawl
- Lift and/or move up to 100 pounds
Vision - Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT Frequently
- Exposure to moving mechanical parts
Occasionally
- Wet and/or humid conditions
- Extreme cold
- Chemicals while cleaning
Noise Level
PAY RANGE (depends on industry experience)
Min. Wage up to $18/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Job Tags
Full time, Part time, Local area, Flexible hours,