Job Description

Job Description

Job Description

Description :

• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

• The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

• Under the direction of the area supervisor, perform daily activities accurately and on time.

• Maintain a safe and professional environment.

• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

• Maintains required records and documentation.

• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Requirements:

• Required Education: High school diploma or equivalent.

• Medical training: medical assistant or paramedic training preferred.

• Ability to provide quality, error free work in a fast-paced environment.

• Ability to work independently with minimal on-site supervision.

• Excellent phlebotomy skills to include pediatric and geriatric.

• Phlebotomy certification

• Minimum of 6 months experience.

• One(+) years phlebotomy experience preferred.

• Customer service in a retail or service environment preferred.

• Keyboard/data entry experience a must.

• Shift/Time Zone: Monday-Friday with rotational Saturdays 7am-1130am

California Fair Chance Act:

Synectics Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Synectics Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair -chance-act/.

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