Job Description

Job Description:

The   Sous Chef   is responsible for   assisting   the Chef through managing all aspects of the food service and beverage   operations . By   utilizing   the food service team, the Sous Chef   is responsible for   the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the Chef in all   facets   of running the kitchen.   The Sous Chef, in conjunction with the Chef, is responsible for training the Line Cooks in the store.   The Sous Chef   is responsible for   maintaining   a safe,   sanitary,   and appetizing food service environment. The Sous Chef ensures   an exceptional   customer experience.  

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From   Alltown   Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in   the energy   transition with initiatives like GlobalGLO and supporting the communities in which we   operate   with our charitable work.  

We’re   excited   for   the next 90 years at Global Partners and what innovative   new ideas   we can bring to our guests and customers in the future.   We’re   looking for passionate people with great ideas to contribute to our company’s future. If   you’re   motivated by what’s next, Global Partners can   provide   you   the opportunities to push your career to the next level.  

Duties and Responsibilities:  

• Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback,   input,   and information through various communication vehicles. React to   the information   and create a plan to consistently meet the expectations of all customers.  

• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product   handling   and display.  

• Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate   objectives .  

• Execute food service efficiencies and ensure planograms are   utilized   and followed.  

• Oversee the inventory and ordering of   products   and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.  

• Analyze food service results and trends. Prepare action plans to   leverage   the store’s fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.  

• Responsible   for being   an expert on all food service marketing programs, campaigns,   strategies,   and initiatives. Educate all food service associates to be the same.  

• Execute the training, coaching and performance management of food service customer service associates.   Assist   with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate   engagement   and performance management. Recognize and reward associates.  

• Execute the corporate training plan for store staff and effectively conduct   hands-on   training to ensure associate   proficiency .  

• Ensure execution of established safety, security, quality, and store operations policies,   procedures   and practices.  

Knowledge, Skills, and Abilities:  

• Ability to work well individually as well as in a team environment .  

• Excellent oral and written communication skills .  

• Excellent customer service skills .  

• Ability to work with little or no supervision .  

• Detail oriented and excellent organizational skills .  

• Ability to apply critical thinking skills in all situations .  

• Ability to apply root cause techniques   to   solve problems .  

• Ability to handle multiple projects simultaneously and independently .  

• Proven self-starter with   demonstrated   ability to make decisions .  

• Understanding of store finances and awareness of impact   on   business .  

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly .  

• Must be able to perform the following physical behaviors   frequently   throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching,   kneeling   and pushing .  

• Must be able to lift and carry up to 50 lbs .  

• Excellent relationship building, interpersonal and leadership skills .  

• Ability to learn and   utilize   the store’s technology .  

Qualifications  

• High School Diploma or GED equivalent preferred .  

• Leadership experience   required ;   leadership experience in a food service environment preferred .  

• Availability to work all shifts, weekends, and holidays, based on business needs .  

• Experience selecting, training, performance management of staff, sales building,   scheduling   and managing expenses .  

• Proven and consistently   demonstrated   skills in the following:  

• Exceptional Customer Service  

• Relationship Building  

• Effective Communication  

• Training  

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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