Job Description

Job Description

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM.

About this opportunity

We are seeking a skilled and proactive Systems Administrator Manager to lead our systems administration and workplace services teams. This role is responsible for ensuring the reliability, security, and performance of our IT infrastructure while also overseeing the delivery of high-quality workplace technology services. The ideal candidate combines technical expertise with strong leadership and operational management skills.

Pay and Schedule

This position is Monday - Friday 8:00AM to 5:00PM. The pay range is $90,000 to $125,000 dependent on experience.

Benefits

• Medical/Dental/Vision Insurance
• 401k Match Program
• PTO & Paid Holidays
• Direct Deposit

Key Responsibilities:

Systems Administration Leadership

• Lead and mentor a team of systems administrators responsible for server, storage, virtualization, and cloud infrastructure.
• Oversee system performance, uptime, patching, backups, and disaster recovery planning.
• Ensure compliance with security policies and collaborate with cybersecurity teams.
• Manage infrastructure documentation, SOPs, and vendor relationships.

Workplace Services Management

• Supervise the Workplace Services team responsible for end-user computing, device provisioning, and desktop support.
• Ensure timely and effective support for hardware, software, and peripheral issues across the organization.
• Oversee asset management, inventory tracking, and lifecycle planning for end-user devices.
• Implement and maintain standards for workstation configurations, imaging, and deployment.
• Coordinate onboarding/offboarding technology setup and support.
• Drive continuous improvement in service delivery, user experience, and support processes.

Cross Functional Collaboration

• Work closely with IT leadership, HR, and Facilities to align workplace technology with organizational needs.
• Support hybrid work initiatives by ensuring remote and in office technology is reliable and secure.
• Participate in budgeting and planning for infrastructure and workplace services.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in systems administration and workplace technology support.
• Strong knowledge of Windows/Linux environments, virtualization (VMware/Hyper-V), and cloud platforms (Azure/AWS).
• Experience managing desktop support teams and workplace technology services.
• Familiarity with Active Directory, Group Policy, endpoint management tools (e.g., Intune, SCCM), and ticketing systems.
• Excellent leadership, communication, and organizational skills.
• Relevant certifications (e.g., ITIL, Microsoft Certified: Endpoint Administrator, CompTIA Server+) are a plus.

Preferred Skills:

• Experience with hybrid work environments and remote support tools.
• Knowledge of IT asset management and procurement processes.
• Familiarity with collaboration tools (e.g., Microsoft Teams, Zoom, Webex).
• Exposure to automation and scripting for system and endpoint management.

If you’re ready to make a meaningful impact and lead with purpose, we invite you to apply and join our dynamic team.

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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