Customer Care Specialist Job at Serenity Healthcare, Arizona

RzJBSnlLSFl3alFrWnhrdWZzTHFHamFUeUE9PQ==
  • Serenity Healthcare
  • Arizona

Job Description

TMS Tech (Customer Care Specialist) 

 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist (TMS Technician) for our Biltmore office. Your primary responsibility will be helping patients heal using TMS treatment.   

 
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

 
Benefits  

  • Launch a career in healthcare with no experience 

  • Serenity covers 90% of the premium for insurance benefits (Medical, Dental, Vision) 

  • 20 days off annually (10 PTO days and 10 Holidays) 

  • Paid TMS training program   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Build relationships with patients built around gratitude 

  • One on one coaching and commitment to patients during treatment 

  • Work autonomously to determine goals and best coaching strategies with your patients 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  

 
Learn More About Us  

Job Tags

Holiday work, Work experience placement,

Similar Jobs

ManTech

Senior Principal Cyber Security Engineer Job at ManTech

 ...motivated, career and customer-oriented Senior Principal Cyber Security Engineer to join our team in the Denver, CO....  ...administration, general operating system security practices, TCP/IP networking, and network security concepts ~ Knowledge of Certification... 

Disability Solutions

Direct Care/Caregiver - \$20.25/hour Job at Disability Solutions

 ...culture of appreciation, respect, and teamwork Qualifications: High School Diploma or Equivalent Valid Driver's License is required Willingness to learn, no experience needed To see a day in the life our Ability Beyond workforce, check out this video:... 

Essentra

Estimator Job at Essentra

 ...proposals and other documentation to prepare time, cost and labor estimates for products, projects or services in support of MM Packaging...  ...Good Manufacturing Practices as they relate to pharmaceutical printed components a plus Strong verbal and written communications skills... 

Veer Media Solutions

SEO Specialist Job at Veer Media Solutions

 ...journey. Position Overview: Were seeking a results-driven SEO Specialist with at least 2 years of professional experience to join our...  ...time off Schedule: ~8 hour shift ~ Monday to Friday Work Location: Hybrid remote in Minneapolis, MN 55445... 

Essentia Health

Registered Nurse (RN) - Pediatrics Job at Essentia Health

 ...the patients we are privileged to serve.As a Registered Nurse (RN), you are responsible for organizing and providing nursing care...  ...Cardiac Life Support (BCLS) certification within one month Pediatric Advanced Life Support (PALS) certification within one year...