Candidate must be flexible to work 4 hours during Saturday as scheduled on rotational basis
Summary:
The main role of a Client Scheduling Coordinator is to function as the point of contact between Client and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently. During the scheduling process, they provide exemplary customer service.
Job Responsibilities:
• Acting as the point of contact between Client and the client throughout the home assessment scheduling process
• Making a high volume of outbound contacts (calls/emails) to secure appointments
• Maintain an appointment-setting process that accommodates the needs of both clients and business partners
• Follow through with all tasks in an effective and efficient manner by using company and department resources
• Consistently complete tasks with an increased focus on the details to improve the scheduling experience
• Proactively and clearly communicate needs and concerns
• Work to collaboratively respond to inquiries within 24 hours of receipt
• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
• Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
Skills:
• Effective, strong, and service focused communication skills, both verbal and written”
• Outlook-must be able to manage multiple calendars for scheduling of appointments EXCEL-Pivot tables, data entry
Experience/Education:
• GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
• 2-3 years Customer Service experience
...Job Description With Crete Carrier and Shaffer Trucking, West Virginia drivers can choose more home time on a dedicated fleet or venture... .... Weigh the options and choose what works for you. Salary: Top 50% average $96,542 per year CPM: Starting pay $.61 to $.64...
...Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display units for FCA US, General Motors, BMW, Honda, Harley Davidson, Suzuki, Polaris, Arctic Cat and other OEM's.Purpose of JobThe Service Desk Technician ensures optimal end-user...
...country, now is the perfect time to join our clinical team! We are seeking a Full-Time or Part Time Psychiatric Mental Health Nurse Practitioners (PMHNP/PMHCNS) to join our group practice. PMHNP must have two years of Child/Adolescent prescribing experience....
The React Native Developer is responsible for designing, developing, and optimizing mobile applications using React Native.This role involves collaborating with cross-functional teams, defining architectural patterns, mentoring team members, and ensuring the delivery...
SUMMARY: Perform administrative and certain clinical duties under the direction of a provider, such as scheduling appointments, maintaining medical records, billing and coding information for insurance purposes, taking and recording vital signs and medical histories, ...