Job Description

Restaurant & Pool General Manager

Four Seasons Resort L?na'i is looking for a Restaurant & Pool General Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You'll Do

Our Restaurant & Pool General Manager oversees our Malibu Farm Restaurant and Pool outlets. They will be directly responsible for the operations, which include, but not limited to the following:

• Select, train, evaluate, lead, motivate, and manage all Pool & Restaurant employees, including supervisors and assistant managers, ensuring compliance with service standards and company culture.
• Maintain a strong and consistent presence on the floor, providing team recognition, ensuring high guest engagement, and addressing concerns or special requests with professionalism and care.
• Ensure the quality, consistency, and presentation of all food and beverage offerings, and maintain expert-level knowledge of wines and spirits.
• Collaborate closely with the Director and Assistant Director of Pool & Beach, as well as the Chef de Cuisine, to develop innovative menus and maintain product excellence.
• Control labor and operating expenses through efficient scheduling, accurate budgeting, strategic purchasing, and inventory management.
• Ensure team members have a full understanding of the food and beverage menus, including wines; train and onboard new employees on all standards, policies, and procedures.
• Conduct regular inspections of the outlet's physical condition and equipment, making and implementing recommendations for improvements to ensure operational excellence and guest satisfaction.
• Oversee cleanliness and maintenance of all operational areas, ensuring a safe and pleasant environment for guests and team members alike.
• Manage food & beverage programs across both outlets, assisting with the delivery of food & beverages to guests to enhance the overall dining experience.
• Support guest seating processes to maintain smooth flow and create a warm, organized welcome experience.
• Perform additional tasks or projects as assigned by management.
• Participate in regular operational meetings to promote coordination and collaboration across departments.
• Covering all food and beverage departments if needed.
• And more!

What To Bring

• Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• In-depth knowledge of Food & Beverage operations, restaurant management, and team leadership
• Prior experience in luxury hotels with Forbes 5 star

Join Our 'Ohana and Enjoy Our Amazing Benefits:

• Salary Range: $76k - $80k
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts L?na'i.

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